Executive Director
 
All employees of Lazarus House are expected to uphold the Mission Statement, which is “Our mission is to offer guests connected to our communities, who are homeless or in need, hope for the future by providing hospitality, food, safe shelter, and education – tools for life. We strive to make certain that all who enter feel the love of Jesus.”
                                                                                                                                   
Reports to:                                          Executive Committee of the Board of Directors                   
FLSA Status:                                        Salary; Full-time, Exempt
 
Positions directly supervised:       Associate Director/Director of Staff & Guest Development
Financial & Administrative Manager
Homeless Prevention Services Manager
Grant Writer/Development Team Lead
Donor Relations & Communications Coordinator
Building & Facilities Coordinator

Position Description Overview
Under the direction of the Executive Committee, the Executive Director is responsible for utilizing trauma-informed care in developing and leading the team to carry out the mission of Lazarus House to its fullest potential.
 

Essential Job Functions

• Oversee the ministry of Lazarus House through collaboration with board and staff to develop and implement the organization’s mission, core values and long-term strategic goals.
• Foster a positive, inclusive and productive organizational culture.
• Collaboration with the Finance/Audit Committee and Finance Manager to develop and manage the annual budget for Lazarus House, ensuring financial stability, and that resources are allocated effectively.
• Develop and execute fundraising strategies that ensure the financial sustainability of the organization; including grants, events and individual donations.
• Oversee the preparation, submission and reporting of grant proposals.
• Advocate for Lazarus House by cultivating and maintaining strategic partnerships with other organizations, government agencies and stakeholders.
• Work closely with the Board of Directors, providing necessary information and resources to make informed decisions; help to ensure that the board is engaged and effective.
• Ensure that the development, implementation, and evaluation of the non-profit’s programs and services are aligned with the mission and meet community needs.
• Work with shelter case management staff to: review case files, identify guest needs, ensure that the guests are receiving the best, most appropriate services possible and necessary documentation is complete.
• Oversee and implement public relations and marketing strategies to promote the mission of Lazarus House within the community; act as the primary representative at community events, while fostering positive relationships and increasing organizational visibility.
• Build and maintain strong media relationships and oversee the activities of the Donor Relations & Communications Coordinator guiding their efforts to enhance donor engagement and communication.
• Responsible for oversight of recruiting, hiring, and managing staff, ensuring roles are clearly defined and that staff have the resources and training needed to succeed; including performance reviews and team building.
• Participant of Leadership Team and “On-Call” schedule
• Practice self-care.
• Perform other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

• Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.  Efficiently organize, direct, and coordinate activities, personnel, of Lazarus House.
• Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

• Dedication & Service - Ability and willingness to respond to sensitive situations twenty-four hours a day, seven days a week, and carry a wireless communication device. Ability to work nights, weekends and holidays and adjust work hours when Lazarus House needs dictate.  Manages difficult or emotional situations with guests; responds promptly to individual needs; solicits feedback to improve service; Responds to requests for service and assistance; meets commitments.

• Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works ethnically and with integrity; upholds organizational values.
• Diversity - Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; Builds a diverse workforce.  Ability to interact positively with seniors, adults, and youth.
• Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.  Ability to handle confidential material and information in an ethical, professional manner.  Ability to use sound judgment in crises and make wise decisions.
• Interpersonal Skills - Focuses on conflict resolution; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. Ability to establish and maintain effective working relationships with the Board of Directors, guests, employees, agencies and other non-profit organizations, and the public, using strong interpersonal and communication skills.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; Demonstrates group presentation skills; participates in meetings. Effective skills in negotiating, public speaking, conflict resolution.
• Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information. Report writing, editing of written materials, interpretations, and analysis of technical and statistical information.
• Managing People - Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates' activities; Is available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies feedback (internal and external); fosters quality focus in others; Improves processes, and services; continually works to improve supervisory skills.

Education and/or Experience

• Graduation from an accredited college or university with a Bachelor of Science in Human Services or related field or an equivalent combination of experience and education that provides the required knowledge, skills, and abilities. 
• Minimum of ten years of Human Services and or Clinical experience working with the economically disadvantaged.
• Minimum of five years progressive managerial experience, directly supervising other employees.

• Certifications in mental health or substance use an asset.

        Language Skills

• Ability to read, analyze and comprehend financial reports, and legal documents. 
• Ability to respond to common inquiries or complaints from guests, regulatory agencies, or members of the business community. 
• Ability to write speeches and articles for publication that conform to prescribed style and format. 
• Ability to effectively present information to top management, public groups, and/or Boards of Directors.
• Ability to speak, read, and write English fluently and clearly. 
• Bilingual in Spanish an asset.

Mathematical Skills

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

• Ability to define problems, collects data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

• To perform this job successfully individuals must be proficient on a personal computer and demonstrate intermediate skills with the standard features of various personal computer word processing and spreadsheet software (e.g. Microsoft Word, Excel, Email, Lazarus house software and the internet.)

• Physical activity involving kneeling, sitting or squatting, ascending and descending stairs
• Ability to hear ordinary conversation as well as other sounds
• Ability to see items, such as furniture to walk around, paperwork, monitors, etc.
• Ability to smell odors, such as smoke, gas, etc.
• Physically able to perform the above outlined job functions including lifting at least 10 pounds

• Health insurance
• Dental Insurance
• Paid time off
• Health Reimbursement account
• Life insurance & short-term disability
• Employee Assistance Plan