Make Stand-Out Service Your Finest Asset - Session 2
Gold Level
Date and Time
Thursday Jan 15, 2009
10:00 AM - 11:30 AM CST
Starts: 1000am
Ends: 1130am
Make Stand-Out Service Your Finest As...
Description
Servicing Customers is an art, but it is the key to gaining customer loyalty. Customer service touches everyone, and a positive experience is the best way to build business and keep customers coming back.
- The basics of good service
- How to build strong relationships
- Simple actions that yield big results
- Handling difficult customers
