GenerationSpeak with Kizer & Bender - Session 2
Gold Level
Date and Time
Thursday Feb 25, 2010
10:00 AM - 11:30 AM CST
Starts: 1000am
Ends: 1130am
GenerationSpeak with Kizer & Bender -...
Description
The Batavia Chamber of Commerce PROUDLY announces a seminar by the nationally renowned team of...
Kizer & Bender
"In the four years I have been planning/implementing workshops for our attendees, no one has had better attendance nor the rave reviews that Kizer and Bender have had. They are always the 'hit' of the conference and everyone begs to have them come back!" Christine Pauley, Meetings & Events Manager, NSSEA/Exposition Management, Inc.
“This session was amazing – thank you!” G. Cole, Brain Train
“You two are the best! Heard you last year & couldn't wait to see you this year. You always energize me.” C. Reed, The Thinking Cap
“This is the first time in 16 years that I have attended an 8:00 AM workshop – these guys were so practical, knowledgeable, with back up to everything they said.” P. Geary, The Scholar Ship
GenerationSpeak!
Managing the Collision of the Generations: A Guide to Understanding the Different Generations that Shop -- and Work -- in Your Business
So much is changing in the business world, and the biggest change involves your workforce and customers!
Do you speak the same language that your customers and employees speak? All of your customers? Do you understand generational nuances - the things that make each generation who they are? At work, do associates from different generations work well together? Would you like to make your team even stronger?
It all comes down to understanding people - people from different generations, with different values and thoughts, different motivations and sensitivities. Your customers and your workforce have never been as generationally diverse as they are today. During a typical day in your store, you will work with LOMLOTs™, Baby Boomers, Generation Xers, and now, Millennials. How you interact with each one depends upon their age because that greatly affects who they are - their likes and dislikes, values, beliefs, and lifestyle all relate directly to the generation they belong to.
You'll meet each generation and you'll learn how they differ from one another and why that's important to your future success.
- Age is Just a State of Mind: Targeting the LOMLOTs™
- The 76 Million Pound Gorilla: Targeting the Baby Boomers
- Understanding the X Factor: Targeting Generation X
- From Poke'mon to Point & Click: Targeting the Millennials
