SMB Advantage Group

About Us

SMB Advantage Group is a certified Women-Owned Small Business (WOSB) specializing in AI-powered business process assistance and productivity solutions tailored for small and medium-sized businesses (SMBs) in the Greater Chicago area, including Batavia, Lombard, and surrounding communities.

With over 50 years of combined experience, we help local businesses streamline operations, automate repetitive tasks, and unlock efficiency gains using practical AI tools - no complex setups or big budgets required. Our focus is on real-world process improvements: mapping workflows, integrating AI for automation, reducing manual work, and enhancing daily productivity so owners and teams can focus on growth instead of busywork.

We guide SMBs - whether retailers, professional services, nonprofits, or startups - through adopting AI to handle invoicing, scheduling, digital debris cleanup, customer follow-ups, data insights, email management, and more. We're dedicated to supporting the local economy with clear, hands-on assistance that delivers measurable time savings and cost reductions.

Key offerings include:

- AI workflow automation & process optimization (no-code tools like Zapier, custom agents)
- Productivity training and setup for Google Workspace & Microsoft 365 (Gemini & Copilot for smarter docs, emails, meetings, data analysis)
- Business process consulting: Identify bottlenecks, automate routines, integrate AI into daily operations
- AI-assisted task management, reporting, and decision support
Custom AI guidance for marketing, customer service, and admin tasks
- Scalable solutions that grow with your business

Proudly women-owned and locally rooted in Lombard, with owners residing in Batavia, SMB Advantage Group builds trusted partnerships based on transparency, practical results, and helping SMBs thrive in an AI-driven world. We're here to make AI work for your processes - not complicate them.