John Kador Book Signing and Discussion of Effective Apology

Description

Meet John Kador,
bestselling author of
Effective Apology

  The ability to apologize is serious business with serious business benefits for the apologizer. It’s not just about being nice. In today’s business world, effective apology is a business imperative.

On Friday, September 11, the Batavia Chamber will join with the Batavia Public Library for a fascinating look at effective apology...the topic of John’s latest book.