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PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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BEGIN:VEVENT
DTSTART:20090521T150000Z
DTEND:20090521T163000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Quality Tools to Improve Customer Satisfaction - Session 2
DESCRIPTION:Analyzing data is essential to monitoring customer satisfaction…and it doesn’t have to be time consuming or complicated. If you attended the Delnor "Lean Thinking" seminar in February\, or the "Soup to Nuts Marketing" seminar in April\, you heard BOTH presenters talk about the importance of SIMPLE data collection tools. Learn basic tools that can help you reduce or eliminate problems and waste. Discover how they can be used in a small to medium size company with outstanding cost-savings\, improved productivity\, and improved customer satisfaction. Quality expert Cheryl Pikus of Delta-E Inc. will lead this very practical seminar.
X-ALT-DESC;FMTTYPE=text/html:<DIV style="FONT-FAMILY: Arial" align=left><FONT color=#0000ff size=4><DIV style="FONT-FAMILY: Arial" align=left><FONT color=#0000ff size=4><DIV style="FONT-FAMILY: Arial" align=left><FONT color=#0000ff size=4>Analyzing data is essential to monitoring customer satisfaction…and it doesn’t have to be time consuming or complicated. If you attended&nbsp\;the Delnor "Lean Thinking" seminar in February\, or the "Soup to Nuts Marketing" seminar in April\, you heard BOTH presenters talk about the&nbsp\;importance of SIMPLE data collection tools.</FONT></DIV><DIV style="FONT-FAMILY: Arial" align=left><FONT color=#0000ff size=4></FONT>&nbsp\;</DIV><DIV style="FONT-FAMILY: Arial" align=left><FONT color=#0000ff size=4>Learn basic tools that can help you reduce or&nbsp\;eliminate problems and waste. Discover how they can be used in a small to medium size company with outstanding cost-savings\, improved productivity\, and improved customer satisfaction. </FONT></DIV></FONT></DIV></FONT><FONT color=#0000ff size=4></FONT></DIV><DIV style="FONT-FAMILY: Arial" align=left><FONT color=#0000ff size=4>Quality expert Cheryl Pikus&nbsp\;of Delta-E Inc. will lead this very practical seminar.</FONT></DIV><DIV style="FONT-FAMILY: Arial" align=left><FONT color=#0000ff size=4></FONT>&nbsp\;</DIV><P style="FONT-FAMILY: Arial" align=center><IMG style="WIDTH: 421px\; HEIGHT: 98px" height=161 alt="" src="http://members.bataviachamber.org/images/img/VIA.JPG" width=713 border=0></P>
LOCATION:East Side Fire Station
UID:e.1902.1806
SEQUENCE:3
DTSTAMP:20260421T200535Z
URL:http://business.bataviachamber.org/events/details/quality-tools-to-improve-customer-satisfaction-session-2-05-21-2009-1806
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